支持工单功能(1/10)

controllers/TicketsController.php

@@ -0,0 +1,162 @@
+<?php
+
+namespace app\controllers;
+
+use app\models\Tickets;
+use app\models\TicketsSearch;
+use Yii;
+use yii\db\StaleObjectException;
+use yii\filters\AccessControl;
+use yii\web\Controller;
+use yii\web\NotFoundHttpException;
+use yii\filters\VerbFilter;
+use yii\web\Request;
+use yii\web\Response;
+
+/**
+ * TicketsController implements the CRUD actions for Tickets model.
+ */
+class TicketsController extends Controller
+{
+    /**
+     * @inheritDoc
+     */
+    public function behaviors(): array
+    {
+        return array_merge(
+            parent::behaviors(),
+            [
+                'access' => [
+                    'class' => AccessControl::class,
+                    'rules' => [
+                        [
+                            'allow' => true,
+                            'actions' => ['index', 'view', 'create', 'update', 'delete'],
+                            'roles' => ['user'], // only user can do these
+                        ]
+                    ],
+                ],
+                'verbs' => [
+                    'class' => VerbFilter::class,
+                    'actions' => [
+                        'index' => ['GET'],
+                        'view' => ['GET'],
+                        'create' => ['GET', 'POST'],
+                        'update' => ['GET', 'POST'],
+                        'delete' => ['POST'],
+                    ],
+                ],
+            ]
+        );
+    }
+
+    /**
+     * Lists all Tickets models.
+     *
+     * @return string
+     */
+    public function actionIndex(): string
+    {
+        $searchModel = new TicketsSearch();
+        $dataProvider = $searchModel->search($this->request->queryParams);
+
+        return $this->render('index', [
+            'searchModel' => $searchModel,
+            'dataProvider' => $dataProvider,
+        ]);
+    }
+
+    /**
+     * Displays a single Tickets model.
+     * @param int $id 工单id
+     * @return string
+     * @throws NotFoundHttpException if the model cannot be found
+     */
+    public function actionView(int $id): string
+    {
+        return $this->render('view', [
+            'model' => $this->findModel($id),
+        ]);
+    }
+
+    /**
+     * Creates a new Tickets model.
+     * If creation is successful, the browser will be redirected to the 'view' page.
+     * @return string|Response
+     */
+    public function actionCreate(): Response|string
+    {
+        $model = new Tickets();
+
+        if ($this->request->isPost) {
+            if ($model->load($this->request->post())) {
+                // add properties that are not in the form
+                $model->user_id = Yii::$app->user->id;
+                $model->status = Tickets::STATUS_OPEN;
+                $model->ip = $this->request->userIP;
+                $model->created_at = date('Y-m-d H:i:s');
+                $model->updated_at = date('Y-m-d H:i:s');
+
+                if($model->save()){
+                    return $this->redirect(['view', 'id' => $model->id]);
+                }
+            }
+        }
+
+        return $this->render('create', [
+            'model' => $model,
+        ]);
+    }
+
+    /**
+     * Updates an existing Tickets model.
+     * If update is successful, the browser will be redirected to the 'view' page.
+     * @param int $id 工单id
+     * @return string|Response
+     * @throws NotFoundHttpException if the model cannot be found
+     */
+    public function actionUpdate(int $id): Response|string
+    {
+        $model = $this->findModel($id);
+
+        if ($this->request->isPost && $model->load($this->request->post()) && $model->save()) {
+            return $this->redirect(['view', 'id' => $model->id]);
+        }
+
+        return $this->render('update', [
+            'model' => $model,
+        ]);
+    }
+
+    /**
+     * Deletes an existing Tickets model.
+     * If deletion is successful, the browser will be redirected to the 'index' page.
+     * @param int $id 工单id
+     * @return Response
+     * @throws NotFoundHttpException if the model cannot be found
+     * @throws \Throwable
+     * @throws StaleObjectException
+     */
+    public function actionDelete(int $id): Response
+    {
+        $this->findModel($id)->delete();
+
+        return $this->redirect(['index']);
+    }
+
+    /**
+     * Finds the Tickets model based on its primary key value.
+     * If the model is not found, a 404 HTTP exception will be thrown.
+     * @param int $id 工单id
+     * @return Tickets the loaded model
+     * @throws NotFoundHttpException if the model cannot be found
+     */
+    protected function findModel(int $id): Tickets
+    {
+        if (($model = Tickets::findOne(['id' => $id])) !== null) {
+            return $model;
+        }
+
+        throw new NotFoundHttpException('The requested page does not exist.');
+    }
+}

models/TicketReplies.php

@@ -0,0 +1,82 @@
+<?php
+
+namespace app\models;
+
+use Yii;
+use yii\db\ActiveQuery;
+use yii\db\ActiveRecord;
+
+/**
+ * This is the model class for table "ticket_replies".
+ *
+ * @property int $id 工单消息id
+ * @property int $ticket_id 归属的工单id
+ * @property int $user_id 消息发送者id
+ * @property string $message 消息内容
+ * @property string $created_at 发送时间
+ * @property string $ip ip地址
+ *
+ * @property Tickets $ticket
+ * @property User $user
+ */
+class TicketReplies extends ActiveRecord
+{
+    /**
+     * {@inheritdoc}
+     */
+    public static function tableName(): string
+    {
+        return 'ticket_replies';
+    }
+
+    /**
+     * {@inheritdoc}
+     */
+    public function rules(): array
+    {
+        return [
+            [['ticket_id', 'user_id', 'message', 'ip'], 'required'],
+            [['ticket_id', 'user_id'], 'integer'],
+            [['message'], 'string'],
+            [['created_at'], 'safe'],
+            [['ip'], 'string', 'max' => 150],
+            [['ticket_id'], 'exist', 'skipOnError' => true, 'targetClass' => Tickets::class, 'targetAttribute' => ['ticket_id' => 'id']],
+            [['user_id'], 'exist', 'skipOnError' => true, 'targetClass' => User::class, 'targetAttribute' => ['user_id' => 'id']],
+        ];
+    }
+
+    /**
+     * {@inheritdoc}
+     */
+    public function attributeLabels(): array
+    {
+        return [
+            'id' => '工单消息id',
+            'ticket_id' => '归属的工单id',
+            'user_id' => '消息发送者id',
+            'message' => '消息内容',
+            'created_at' => '发送时间',
+            'ip' => 'ip地址',
+        ];
+    }
+
+    /**
+     * Gets query for [[Ticket]].
+     *
+     * @return ActiveQuery
+     */
+    public function getTicket(): ActiveQuery
+    {
+        return $this->hasOne(Tickets::class, ['id' => 'ticket_id']);
+    }
+
+    /**
+     * Gets query for [[User]].
+     *
+     * @return ActiveQuery
+     */
+    public function getUser(): ActiveQuery
+    {
+        return $this->hasOne(User::class, ['id' => 'user_id']);
+    }
+}

models/Tickets.php

@@ -0,0 +1,91 @@
+<?php
+
+namespace app\models;
+
+use Yii;
+use yii\db\ActiveQuery;
+use yii\db\ActiveRecord;
+
+/**
+ * This is the model class for table "tickets".
+ *
+ * @property int $id 工单id
+ * @property int $user_id 发起工单的用户id
+ * @property string $title 工单标题
+ * @property string $description 工单内容
+ * @property int $status 工单状态 // 0:工单已开启 1:管理员已回复 2:用户已回复 3:工单已关闭
+ * @property string $created_at 工单创建时间
+ * @property string $updated_at 工单更新时间
+ * @property string $ip ip地址
+ *
+ * @property TicketReplies[] $ticketReplies
+ * @property User $user
+ */
+class Tickets extends ActiveRecord
+{
+    const STATUS_OPEN = 0;
+    const STATUS_ADMIN_REPLY = 1;
+    const STATUS_USER_REPLY = 2;
+    const STATUS_CLOSED = 3;
+
+    /**
+     * {@inheritdoc}
+     */
+    public static function tableName(): string
+    {
+        return 'tickets';
+    }
+
+    /**
+     * {@inheritdoc}
+     */
+    public function rules(): array
+    {
+        return [
+            [['user_id', 'title', 'description', 'status','ip'], 'required'],
+            [['user_id', 'status'], 'integer'],
+            [['description'], 'string'],
+            [['created_at', 'updated_at'], 'safe'],
+            [['title'], 'string', 'max' => 50],
+            [['ip'], 'string', 'max' => 150],
+            [['user_id'], 'exist', 'skipOnError' => true, 'targetClass' => User::class, 'targetAttribute' => ['user_id' => 'id']],
+        ];
+    }
+
+    /**
+     * {@inheritdoc}
+     */
+    public function attributeLabels(): array
+    {
+        return [
+            'id' => '工单id',
+            'user_id' => '发起工单的用户id',
+            'title' => '工单标题',
+            'description' => '工单内容',
+            'status' => '工单状态',
+            'created_at' => '工单创建时间',
+            'updated_at' => '工单更新时间',
+            'ip' => 'ip地址',
+        ];
+    }
+
+    /**
+     * Gets query for [[TicketReplies]].
+     *
+     * @return ActiveQuery
+     */
+    public function getTicketReplies(): ActiveQuery
+    {
+        return $this->hasMany(TicketReplies::class, ['ticket_id' => 'id']);
+    }
+
+    /**
+     * Gets query for [[User]].
+     *
+     * @return ActiveQuery
+     */
+    public function getUser(): ActiveQuery
+    {
+        return $this->hasOne(User::class, ['id' => 'user_id']);
+    }
+}

models/TicketsSearch.php

@@ -0,0 +1,90 @@
+<?php
+
+namespace app\models;
+
+use Yii;
+use yii\base\Model;
+use yii\data\ActiveDataProvider;
+use app\models\Tickets;
+
+/**
+ * TicketsSearch represents the model behind the search form of `app\models\Tickets`.
+ */
+class TicketsSearch extends Tickets
+{
+    /**
+     * {@inheritdoc}
+     */
+    public function rules(): array
+    {
+        return [
+            [['id', 'user_id', 'status'], 'integer'],
+            [['title', 'description', 'created_at', 'updated_at','ip'], 'safe'],
+        ];
+    }
+
+    /**
+     * {@inheritdoc}
+     */
+    public function scenarios(): array
+    {
+        // bypass scenarios() implementation in the parent class
+        return Model::scenarios();
+    }
+
+    /**
+     * Creates data provider instance with search query applied
+     *
+     * @param array $params
+     *
+     * @return ActiveDataProvider
+     */
+    public function search($params): ActiveDataProvider
+    {
+        $query = Tickets::find();
+
+        // add conditions that should always apply here
+
+        $dataProvider = null;
+        if(Yii::$app->user->can('admin')) {
+            $dataProvider = new ActiveDataProvider([
+                'query' => $query,
+            ]);
+        }else{
+            $dataProvider = new ActiveDataProvider([
+                'query' => $query->where(['user_id' => Yii::$app->user->id]),
+            ]);
+        }
+        $this->load($params);
+
+        if (!$this->validate()) {
+            // uncomment the following line if you do not want to return any records when validation fails
+            // $query->where('0=1');
+            return $dataProvider;
+        }
+
+        // grid filtering conditions
+        // if can user
+        if(Yii::$app->user->can('admin')) {
+            $query->andFilterWhere([
+                'id' => $this->id,
+                'user_id' => $this->user_id,
+                'status' => $this->status,
+                'created_at' => $this->created_at,
+                'updated_at' => $this->updated_at,
+            ]);
+        } else{
+            $query->andFilterWhere([
+                'user_id' => $this->user_id,
+                'status' => $this->status,
+                'created_at' => $this->created_at,
+                'updated_at' => $this->updated_at,
+            ]);
+        }
+        $query->andFilterWhere(['like', 'title', $this->title])
+            ->andFilterWhere(['like', 'description', $this->description])
+            ->andFilterWhere(['like', 'ip', $this->ip]);
+
+        return $dataProvider;
+    }
+}

views/layouts/admin_main.php

@@ -78,7 +78,7 @@ $this->registerCssFile('@web/css/fuckyou-navpadding.css');
                 ['label' => '文件分享管理', 'url' => ['/admin/share-manage']],
                 ['label' => '文件收集管理', 'url' => ['/admin/collection-manage']],
                 ['label' => '站点公告管理', 'url' => ['/admin/notice-manage']], // 未完工
-                ['label' => '用户反馈管理', 'url' => ['/admin/feedback-manage']], // 未完工
+                ['label' => '工单支持管理', 'url' => ['/admin/ticket-manage']], // 未完工
             ],
             ],
             ['label' => '日志', 'items' => [
@@ -90,7 +90,7 @@ $this->registerCssFile('@web/css/fuckyou-navpadding.css');
             ['label' => '设置', 'items' => [
                 ['label' => '个人设置', 'url' => ['/admin/info']],
                 ['label' => '系统设置', 'url' => ['/admin/system']],
-                ['label' => '系统信息', 'url' => ['/admin/sysinfo']], // 未完工
+                ['label' => '系统信息', 'url' => ['/admin/sysinfo']],
             ],
             ],
             '<li class="nav-item">'

views/layouts/main.php

@@ -76,6 +76,7 @@ $darkMode = Yii::$app->user->isGuest ? 0 : Yii::$app->user->identity->dark_mode;
             ['label' => '分享管理', 'url' => ['/share/index']],
             ['label' => '文件收集', 'url' => ['/collection/index']],
             ['label' => '个人设置', 'url' => ['/user/info']],
+            ['label' => '工单支持', 'url' => ['/tickets/index']],
             Yii::$app->user->isGuest
                 ? ['label' => '登录', 'url' => ['/user/login']]
                 : '<li class="nav-item">'

views/tickets/_form.php

@@ -0,0 +1,25 @@
+<?php
+
+use yii\helpers\Html;
+use yii\widgets\ActiveForm;
+
+/** @var yii\web\View $this */
+/** @var app\models\Tickets $model */
+/** @var yii\widgets\ActiveForm $form */
+?>
+
+<div class="tickets-form">
+
+    <?php $form = ActiveForm::begin(); ?>
+
+    <?= $form->field($model, 'title')->textInput(['maxlength' => true]) ?>
+
+    <?= $form->field($model, 'description')->textarea(['rows' => 6]) ?>
+
+    <div class="form-group">
+        <?= Html::submitButton('创建', ['class' => 'btn btn-success']) ?>
+    </div>
+
+    <?php ActiveForm::end(); ?>
+
+</div>

views/tickets/_search.php

@@ -0,0 +1,44 @@
+<?php
+
+use yii\helpers\Html;
+use yii\widgets\ActiveForm;
+
+/** @var yii\web\View $this */
+/** @var app\models\TicketsSearch $model */
+/** @var yii\widgets\ActiveForm $form */
+?>
+
+<div class="tickets-search">
+
+    <?php $form = ActiveForm::begin([
+        'action' => ['index'],
+        'method' => 'get',
+        'options' => [
+            'data-pjax' => 1
+        ],
+    ]); ?>
+
+    <?= $form->field($model, 'id') ?>
+
+    <?= $form->field($model, 'user_id') ?>
+
+    <?= $form->field($model, 'title') ?>
+
+    <?= $form->field($model, 'description') ?>
+
+    <?= $form->field($model, 'status') ?>
+
+    <?php // echo $form->field($model, 'created_at') ?>
+
+    <?php // echo $form->field($model, 'updated_at') ?>
+
+    <?php // echo $form->field($model, 'ip') ?>
+
+    <div class="form-group">
+        <?= Html::submitButton('Search', ['class' => 'btn btn-primary']) ?>
+        <?= Html::resetButton('Reset', ['class' => 'btn btn-outline-secondary']) ?>
+    </div>
+
+    <?php ActiveForm::end(); ?>
+
+</div>

views/tickets/create.php

@@ -0,0 +1,20 @@
+<?php
+
+use yii\helpers\Html;
+
+/** @var yii\web\View $this */
+/** @var app\models\Tickets $model */
+
+$this->title = '创建工单';
+$this->params['breadcrumbs'][] = ['label' => '工单支持', 'url' => ['index']];
+$this->params['breadcrumbs'][] = $this->title;
+?>
+<div class="tickets-create">
+
+    <h1><?= Html::encode($this->title) ?></h1>
+
+    <?= $this->render('_form', [
+        'model' => $model,
+    ]) ?>
+
+</div>

views/tickets/index.php

@@ -0,0 +1,110 @@
+<?php
+
+use app\assets\FontAwesomeAsset;
+use app\models\Tickets;
+use yii\helpers\Html;
+use yii\helpers\Url;
+use yii\grid\ActionColumn;
+use yii\grid\GridView;
+use yii\widgets\Pjax;
+
+/** @var yii\web\View $this */
+/** @var app\models\TicketsSearch $searchModel */
+/** @var yii\data\ActiveDataProvider $dataProvider */
+
+$this->title = '工单支持';
+$this->params['breadcrumbs'][] = $this->title;
+FontAwesomeAsset::register($this);
+?>
+<div class="tickets-index">
+
+    <h1><?= Html::encode($this->title) ?></h1>
+
+    <p>
+        <?= Html::a('创建工单', ['create'], ['class' => 'btn btn-success']) ?>
+    </p>
+
+    <?php Pjax::begin(); ?>
+
+    <?= GridView::widget([
+        'dataProvider' => $dataProvider,
+        'columns' => [
+            [
+                'attribute' => 'id',
+                'label' => '工单ID',
+            ],
+            [
+                'attribute' => 'title',
+                'label' => '标题',
+                'format' => 'raw', // 使用 raw 格式，这样 Yii2 不会对 value 的返回值进行 HTML 编码
+                'value' => function (Tickets $model) {
+                    return Html::a($model->title, ['view', 'id' => $model->id]);
+                },
+            ],
+            [
+                'attribute' => 'created_at',
+                'label' => '创建时间',
+            ],
+            [
+                'attribute' => 'updated_at',
+                'label' => '最近更新时间',
+                'value' => function (Tickets $model) {
+                    return Yii::$app->formatter->asRelativeTime(new DateTime($model->updated_at, new DateTimeZone('GMT+8')));
+                }
+            ],
+            [
+                'attribute' => 'status',
+                'label' => '状态',
+                'format' => 'raw', // 使用 raw 格式，这样 Yii2 不会对 value 的返回值进行 HTML 编码
+                'value' => function (Tickets $model) {
+                    switch ($model->status) {
+                        case Tickets::STATUS_OPEN:
+                            return '<span class="badge rounded-pill bg-primary">工单已开启</span>';
+                        case Tickets::STATUS_ADMIN_REPLY:
+                            return '<span class="badge rounded-pill bg-info">管理员已回复</span>';
+                        case Tickets::STATUS_USER_REPLY:
+                            return '<span class="badge rounded-pill bg-secondary">用户已回复</span>';
+                        case Tickets::STATUS_CLOSED:
+                            return '<span class="badge rounded-pill bg-success">工单已关闭</span>';
+                        default:
+                            return '<span class="badge rounded-pill bg-danger">未知状态</span>';
+                    }
+                }
+            ],
+            [
+                'class' => ActionColumn::class,
+                'template' => '{view} {delete}',
+                'buttons' => [
+                    'view' => function ($url, $model, $key) {
+                        return Html::a('<i class="fa-solid fa-eye"></i>', $url, [
+                            'title' => '查看工单',
+                            'data-pjax' => '0',
+                        ]);
+                    },
+                    'delete' => function ($url, $model, $key) {
+                        if ($model->status !== Tickets::STATUS_CLOSED) {
+                            return Html::a('<i class="fa-solid fa-xmark"></i>', $url, [
+                                'title' => '关闭工单',
+                                'data-pjax' => '0',
+                                'data-confirm' => '你确定要关闭这个工单吗？',
+                                'data-method' => 'post',
+                            ]);
+                        } else {
+                            return Html::tag('i', '', [
+                                'class' => 'fa-solid fa-xmark',
+                                'style' => 'color: gray;',
+                                'title' => '工单已关闭',
+                            ]);
+                        }
+                    },
+                ],
+                'urlCreator' => function ($action, Tickets $model, $key, $index, $column) {
+                    return Url::toRoute([$action, 'id' => $model->id]);
+                },
+            ],
+        ],
+    ]); ?>
+
+    <?php Pjax::end(); ?>
+
+</div>

views/tickets/update.php

@@ -0,0 +1,21 @@
+<?php
+
+use yii\helpers\Html;
+
+/** @var yii\web\View $this */
+/** @var app\models\Tickets $model */
+
+$this->title = 'Update Tickets: ' . $model->title;
+$this->params['breadcrumbs'][] = ['label' => 'Tickets', 'url' => ['index']];
+$this->params['breadcrumbs'][] = ['label' => $model->title, 'url' => ['view', 'id' => $model->id]];
+$this->params['breadcrumbs'][] = 'Update';
+?>
+<div class="tickets-update">
+
+    <h1><?= Html::encode($this->title) ?></h1>
+
+    <?= $this->render('_form', [
+        'model' => $model,
+    ]) ?>
+
+</div>

views/tickets/view.php

@@ -0,0 +1,43 @@
+<?php
+
+use yii\helpers\Html;
+use yii\web\YiiAsset;
+use yii\widgets\DetailView;
+
+/** @var yii\web\View $this */
+/** @var app\models\Tickets $model */
+
+$this->title = '工单: '.$model->title;
+$this->params['breadcrumbs'][] = ['label' => '工单支持', 'url' => ['index']];
+$this->params['breadcrumbs'][] = '工单ID '.$model->id;
+YiiAsset::register($this);
+?>
+<div class="tickets-view">
+
+    <h1><?= Html::encode($this->title) ?></h1>
+
+    <p>
+        <?= Html::a('关闭工单', ['delete', 'id' => $model->id], [
+            'class' => 'btn btn-danger',
+            'data' => [
+                'confirm' => 'Are you sure you want to delete this item?',
+                'method' => 'post',
+            ],
+        ]) ?>
+    </p>
+
+    <?= DetailView::widget([
+        'model' => $model,
+        'attributes' => [
+            'id',
+            'user_id',
+            'title',
+            'description:ntext',
+            'status',
+            'created_at',
+            'updated_at',
+            'ip',
+        ],
+    ]) ?>
+
+</div>