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支持工单功能(5/10)

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*后端改进
*支持用户端回复工单及关闭工单
This commit is contained in:
Chenx221 2024-04-18 15:22:58 +08:00
parent 6bf972dfa2
commit bf35aa2416
Signed by: chenx221
GPG Key ID: D7A9EC07024C3021
1 changed files with 56 additions and 7 deletions
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63
controllers/TicketsController.php
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@ -31,7 +31,7 @@ class TicketsController extends Controller
'rules' => [
[
'allow' => true,
'actions' => ['index', 'view', 'create', 'update', 'delete'],
'actions' => ['index', 'view', 'create', 'update', 'delete', 'reply'],
'roles' => ['user'], // only user can do these
]
],
@ -44,6 +44,7 @@ class TicketsController extends Controller
'create' => ['GET', 'POST'],
'update' => ['GET', 'POST'],
'delete' => ['POST'],
'reply' => ['POST'],
],
],
]
@ -84,6 +85,10 @@ class TicketsController extends Controller
]);
}
/**
* @param int $ticketId
* @return array
*/
protected function findTicketReplies(int $ticketId): array
{
$ticketReplies = TicketReplies::find()
@ -150,19 +155,21 @@ class TicketsController extends Controller
}
/**
* Deletes an existing Tickets model.
* If deletion is successful, the browser will be redirected to the 'index' page.
* NoNoNo, you can't delete a ticket. Just close it.
* @param int $id 工单id
* @return Response
* @throws NotFoundHttpException if the model cannot be found
* @throws \Throwable
* @throws StaleObjectException
*/
public function actionDelete(int $id): Response
public function actionDelete(int $id,string $from = 'unset'): Response
{
$this->findModel($id)->delete();
return $this->redirect(['index']);
$this->findModel($id)->updateAttributes(['status' => Tickets::STATUS_CLOSED]);
Yii::$app->session->setFlash('info', '工单已关闭，如果有任何问题，你可以重新建立新工单或在旧工单上回复以重新打开工单。');
if ($from !== 'unset'){
return $this->redirect(['index']);
}
return $this->redirect(['view', 'id' => $id]);
}
/**
@ -180,4 +187,46 @@ class TicketsController extends Controller
throw new NotFoundHttpException('The requested page does not exist.');
}
/**
* Ticket reply action
* For user
* @return Response
*/
public function actionReply(): Response
{
$request = Yii::$app->request;
if ($request->isPost) {
Yii::$app->response->format = Response::FORMAT_JSON;
$ticketId = $request->post('ticketId');
// check this ticket exists and belongs to current user
$ticket = Tickets::findOne(['id' => $ticketId, 'user_id' => Yii::$app->user->id]);
if ($ticket === null) {
return $this->asJson(['status' => 'error', 'message' => 'Invalid ticket']);
}
// 创建一个新的TicketReplies对象
$reply = new TicketReplies();
$reply->ticket_id = $ticketId;
$reply->user_id = Yii::$app->user->id; // 设置为当前用户的ID
$reply->message = $request->post('content');
$reply->ip = $request->userIP;
$reply->is_admin = 0; // 设置为用户回复
$reply->created_at = date('Y-m-d H:i:s');
if ($reply->save()) {
// 如果保存成功，返回一个成功的响应
$this->findModel($ticketId)->updateAttributes(['status' => Tickets::STATUS_USER_REPLY]);
return $this->asJson(['status' => 'success']);
} else {
// 如果保存失败，返回一个包含错误信息的响应
return $this->asJson(['status' => 'error', 'errors' => $reply->errors]);
}
}
// 如果不是POST请求，返回一个错误响应
return $this->asJson(['status' => 'error', 'message' => 'Invalid request']);
}
}