title = '工单: ' . $model->title; $this->params['breadcrumbs'][] = ['label' => '工单支持', 'url' => ['index']]; $this->params['breadcrumbs'][] = '工单ID ' . $model->id; YiiAsset::register($this); QuillAsset::register($this); FontAwesomeAsset::register($this); $this->registerCssFile('@web/css/tickets.css'); ?>

title) ?>


$model, 'attributes' => [ 'id', [ 'attribute' => 'status', 'label' => '状态', 'format' => 'raw', // 使用 raw 格式,这样 Yii2 不会对 value 的返回值进行 HTML 编码 'value' => function (Tickets $model) { switch ($model->status) { case Tickets::STATUS_OPEN: return '工单已开启'; case Tickets::STATUS_ADMIN_REPLY: return '管理员已回复'; case Tickets::STATUS_USER_REPLY: return '用户已回复'; case Tickets::STATUS_CLOSED: return '工单已关闭'; default: return '未知状态'; } } ], [ 'attribute' => 'created_at', 'label' => '创建时间', 'format' => 'raw', // 使用 raw 格式,这样 Yii2 不会对 value 的返回值进行 HTML 编码 'value' => function (Tickets $model) { $dateTime = new DateTime($model->created_at, new DateTimeZone('GMT+8')); return $model->created_at . '
(' . Yii::$app->formatter->asRelativeTime($dateTime) . ')'; } ], [ 'attribute' => 'updated_at', 'label' => '最近更新时间', 'format' => 'raw', // 使用 raw 格式,这样 Yii2 不会对 value 的返回值进行 HTML 编码 'value' => function (Tickets $model) { $dateTime = new DateTime($model->updated_at, new DateTimeZone('GMT+8')); return $model->updated_at . '
(' . Yii::$app->formatter->asRelativeTime($dateTime) . ')'; } ] ], ]) ?>

$model->id], [ 'class' => 'btn btn-danger', 'data' => [ 'confirm' => 'Are you sure you want to delete this item?', 'method' => 'post', ], ]) ?>


'btn btn-primary', 'id' => 'send']) ?> 'btn btn-link', 'id' => 'reset']) ?>
'+user+'
用户
'+date+'
'+message+'
'; } function generateAdminReply(user, message, date) { return '
'+user+'
管理员
'+date+'
'+message+'
'; } var ticketContent = $model->description; var ticketContentElement = $('#ticket-content'); ticketContentElement.append(generateReply('您', quillGetHTML(ticketContent,true), '$model->created_at')); var TicketReplies = $ticketReplies; for (let i = 0; i < TicketReplies.length; i++) { let reply = TicketReplies[i]; let message = quillGetHTML(reply.message); let date = reply.created_at; if (reply.is_admin !== 1) { ticketContentElement.append(generateReply(reply.name, message, date)); } else { ticketContentElement.append(generateAdminReply(reply.name, message, date)); } } JS; $this->registerJs($core_js); ?>