217 lines
6.9 KiB
PHP
217 lines
6.9 KiB
PHP
<?php
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namespace app\controllers;
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use app\models\TicketReplies;
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use app\models\Tickets;
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use app\models\TicketsSearch;
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use Yii;
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use yii\filters\AccessControl;
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use yii\web\Controller;
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use yii\web\NotFoundHttpException;
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use yii\filters\VerbFilter;
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use yii\web\Response;
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/**
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* TicketsController implements the CRUD actions for Tickets model.
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*/
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class TicketsController extends Controller
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{
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/**
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* @inheritDoc
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*/
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public function behaviors(): array
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{
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return array_merge(
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parent::behaviors(),
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[
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'access' => [
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'class' => AccessControl::class,
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'rules' => [
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[
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'allow' => true,
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'actions' => ['index', 'view', 'create', 'update', 'delete', 'reply'],
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'roles' => ['user'], // only user can do these
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]
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],
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],
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'verbs' => [
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'class' => VerbFilter::class,
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'actions' => [
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'index' => ['GET'],
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'view' => ['GET'],
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'create' => ['GET', 'POST'],
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'update' => ['GET', 'POST'],
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'delete' => ['POST'],
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'reply' => ['POST'],
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],
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],
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]
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);
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}
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/**
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* Lists all Tickets models.
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*
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* @return string
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*/
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public function actionIndex(): string
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{
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$searchModel = new TicketsSearch();
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$dataProvider = $searchModel->search($this->request->queryParams);
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return $this->render('index', [
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'searchModel' => $searchModel,
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'dataProvider' => $dataProvider,
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]);
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}
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/**
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* Displays a single Tickets model.
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* @param int $id 工单id
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* @return string
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* @throws NotFoundHttpException if the model cannot be found
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*/
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public function actionView(int $id): string
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{
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//check if this ticket belongs to current user
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$ticket = Tickets::findOne(['id' => $id, 'user_id' => Yii::$app->user->id]);
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if ($ticket === null) {
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throw new NotFoundHttpException('The requested page does not exist.');
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}
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//fetch all replies for this ticket
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$ticketReplies = $this->findTicketReplies($id);
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//json
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$json = json_encode($ticketReplies);
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return $this->render('view', [
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'model' => $this->findModel($id),
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'ticketReplies' => $json,
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]);
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}
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/**
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* @param int $ticketId
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* @return array
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*/
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protected function findTicketReplies(int $ticketId): array
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{
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$ticketReplies = TicketReplies::find()
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->where(['ticket_id' => $ticketId])
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->orderBy(['created_at' => SORT_ASC])
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->all();
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$result = [];
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foreach ($ticketReplies as $reply) {
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$result[] = $reply->toArray();
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}
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return $result;
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}
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/**
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* Creates a new Tickets model.
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* If creation is successful, the browser will be redirected to the 'view' page.
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* @return string|Response
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*/
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public function actionCreate(): Response|string
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{
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$model = new Tickets();
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if ($this->request->isPost) {
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if ($model->load($this->request->post())) {
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// add properties that are not in the form
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$model->user_id = Yii::$app->user->id;
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$model->status = Tickets::STATUS_OPEN;
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$model->ip = $this->request->userIP;
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$model->created_at = date('Y-m-d H:i:s');
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$model->updated_at = date('Y-m-d H:i:s');
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if ($model->save()) {
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Yii::$app->session->setFlash('success', '工单创建成功');
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return $this->redirect(['view', 'id' => $model->id]);
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}
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}
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}
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return $this->render('create', [
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'model' => $model,
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]);
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}
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/**
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* NoNoNo, you can't delete a ticket. Just close it.
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* @param int $id 工单id
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* @param string $from
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* @return Response
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* @throws NotFoundHttpException if the model cannot be found
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*/
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public function actionDelete(int $id,string $from = 'unset'): Response
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{
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$this->findModel($id)->updateAttributes(['status' => Tickets::STATUS_CLOSED]);
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Yii::$app->session->setFlash('info', '工单已关闭,如果有任何问题,你可以重新建立新工单或在旧工单上回复以重新打开工单。');
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if ($from !== 'unset'){
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return $this->redirect(['index']);
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}
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return $this->redirect(['view', 'id' => $id]);
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}
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/**
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* Finds the Tickets model based on its primary key value.
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* If the model is not found, a 404 HTTP exception will be thrown.
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* @param int $id 工单id
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* @return Tickets the loaded model
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* @throws NotFoundHttpException if the model cannot be found
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*/
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protected function findModel(int $id): Tickets
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{
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if (($model = Tickets::findOne(['id' => $id])) !== null) {
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return $model;
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}
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throw new NotFoundHttpException('The requested page does not exist.');
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}
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/**
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* Ticket reply action
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* For user
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* @return Response
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* @throws NotFoundHttpException
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*/
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public function actionReply(): Response
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{
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$request = Yii::$app->request;
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if ($request->isPost) {
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Yii::$app->response->format = Response::FORMAT_JSON;
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$ticketId = $request->post('ticketId');
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// check this ticket exists and belongs to current user
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$ticket = Tickets::findOne(['id' => $ticketId, 'user_id' => Yii::$app->user->id]);
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if ($ticket === null) {
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return $this->asJson(['status' => 'error', 'message' => 'Invalid ticket']);
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}
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// 创建一个新的TicketReplies对象
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$reply = new TicketReplies();
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$reply->ticket_id = $ticketId;
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$reply->user_id = Yii::$app->user->id; // 设置为当前用户的ID
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$reply->message = $request->post('content');
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$reply->ip = $request->userIP;
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$reply->is_admin = 0; // 设置为用户回复
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$reply->created_at = date('Y-m-d H:i:s');
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if ($reply->save()) {
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// 如果保存成功,返回一个成功的响应
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$this->findModel($ticketId)->updateAttributes(['status' => Tickets::STATUS_USER_REPLY]);
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return $this->asJson(['status' => 'success']);
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} else {
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// 如果保存失败,返回一个包含错误信息的响应
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return $this->asJson(['status' => 'error', 'errors' => $reply->errors]);
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}
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}
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// 如果不是POST请求,返回一个错误响应
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return $this->asJson(['status' => 'error', 'message' => 'Invalid request']);
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}
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}
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